Shopping Guide

 

How to Shop

 

Shopping at the CBrandsGear is easy. You can place corporate orders online in a secure environment. We use the most advanced encryption technology available. Just follow the directions and you'll be able to select and purchase from among many products. Next to each of the items in our collection, you'll see the submit button to add to your cart.

To make a selection, enter the quantity you'd like to order in the quantity text box and then click the Add to Cart button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order.

You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.

 

 

Product Search

 

If you are looking for a specific product, the top navigation bar has a quick search space where you may enter the product name or item number. For example, type in "cap" and you will be directed to a search results page which will picture all the caps available on the eStore.

 

You will be taken to a page, which will display your search results. From that results page, you may choose to add the item directly into your cart or you may click on any of the images to see additional information about the product. If you don't find what you are looking for, or if you have a new idea for a product that isn't featured on the eStore, let us know! Email us at CBrandsGear@bdainc.com.

 

 

Inventory Availability

 

When placing your order online, you will see one of the following inventory status comments for each product with its availability. Please see below for descriptions for each.

  • In Stock:  The item you are requesting is currently in stock and available to ship.
  • Pre-Sell:  This item is available for advanced ordering. It will ship when in stock.
  • Back Order:  The item you are requesting is on re-order, and will be available shortly. Any items you order which exceed the available quantity will remain on order in back-ordered status. These items will be shipped to you in one shipment when the last item becomes available. You will be charged for the items at that time. If you have any questions regarding back-ordered items, please call 800.735.0432 (5 a.m. - 5 p.m. Pacific) to speak with a customer service representative.
  • Discontinued:  The item you are requesting is out of stock and no longer available.

 

 

Sizing Chart

 

 

  SM MD LG XL XX 3X 4X
Unisex / Men's 34-36 38-40 42-44 46-48 50-52 54-56 58-60
Big / Tall     42-44 46-48      
Women's 4-6 8-10 12-14 16-18 20-22 24-26  

 

 

Safety

 

The products on this website have been tested to meet US regulatory requirements.

 

 

Ordering & Payment Options

 

Online Ordering

 

Purchases can be made via VISA, MasterCard or AMEX.

 

Gift Certificates

 

Gift Certificates can be redeemed online at the stores listed below, or by phone at 800.735.0432. Obtain your balance at any time here https://cbrandsgear.com/gift-card-balance/

 

You may use your gift certificate in several ways:

Terms and Conditions:

 

Gift certificates are intended for consumers who are of legal drinking age and are redeemable immediately upon receipt. Please keep this information secure.

 

  • The value of a gift certificate is redeemable for all costs, including merchandise, applicable sales tax, and shipping fees. Gift certificates are not redeemable for cash and cannot be returned for a cash refund. Lost or stolen gift certificates will not be replaced.
  • Gift certificates are valid for one year. This does not apply in California, Washington, or other states where prohibited by law.
  • If your order total exceeds your gift certificate amount, please include payment for the balance.
  • A credit card is required for online purchases made with gift certificates.
  • No deductions are made from your gift certificate until your order is ready for shipment.
  • If the value of your order is greater than the value of your gift certificate, we will charge the balance of the order to your credit card at the time of shipment.
  • If the value of your order is equal to or less than the value of your gift certificate, no amount will be charged to your credit card.

 

 

Sales Tax

 

We are required by law to collect applicable state tax on all purchases shipped to AL, AZ, AR, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NM, NV, NH, NJ, NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

 

 

Shipping Information

 

Domestic Shipping and Handling Rate Chart

 

Shipping and handling charges will be automatically calculated and added to your order based on the total weight of your order. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order. A minimum shipping charge of $7.95 applies to each shipment. Upon checkout, you will have the option to ship via next-day, 2-day, or 3-day air. In order to ensure same-day processing, your order must be placed by 1 p.m. Pacific.

 

Same-Day Shipping Options

 

If you would prefer an expedited shipping service you can do so online.

 

Upon Checkout, you will have the option to ship via Ground, 1-Day, 2-Day or 3-Day. If you would like same-day processing, your order must be placed by 1 p.m. Pacific. If you have any questions about expedited shipping and processing, please call customer service at 800.735.0432.

 

 

Customer Support

 

How to Contact Us

 

Our customer service representatives are available to answer your questions. Please include your Sales Order Number or Ariba PO Number.

 

  • Hours of Operation:  Monday - Friday, 5 a.m. - 5 p.m. Pacific
  • Toll-free phone number:  800.735.0432
  • Custom Orders:  
  • Email:  CBrandsGear@bdainc.com
  • Fax:  425.398.4346

 

Mailing Address:
CBrands Gear
C/O BDA L.L.C.
15525 Woodinville - Redmond Road NE
Woodinville, WA 98072

 

We appreciate your business and hope that you will visit the CBrandsGear again in the near future.

 

 

Satisfaction Guarantee

 

If you are not completely satisfied with your purchase for any reason, return the merchandise within 60 days of receipt for exchange or refund. Refer to the Returns & Exchanges form (included with your shipment) or call 800.735.0432 for details. For all customer choice returns, a 10% re-stocking fee will apply.

 

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